What is offline time and how to enable/disable offline time?
Offline time is manually added time in your productivity bar. You can read how to add offline time here. Time added this wa is counted towards DeskTime time, as well as productive hours, if marked as productive
You can enable or disable the option to add Offline time by editing the 'Offline time' dropdown in the Tracking section of settings. You can also set it to Approve only, which will require admin approval for all entered offline time in the respective section of DeskTime.
Here you can also set up the timeout period for how soon your employees are considered idle after taking no actions. For that edit the 'Idle time tracking' dropdown.