Net Promoter Score has become a staple of customer sentiment measurement since it entered the scene almost two decades ago. But what is NPS? Why are two-thirds of Fortune 500 companies using it? And how does a company’s NPS score guide both stakeholder decisions and customer choices? Let’s find out.
Occasional workplace conflicts are almost inevitable as it’s an environment often full of potential triggers. In this article we explore the most common reasons and effects of workplace conflicts, and give some tips on dealing with such conflict situations in the wisest way possible.
Find out what employee efficiency is, how to measure it, and answers to other frequently asked questions about workforce efficiency.
The recently added DeskTime feature, Exports, is a feature for those who love cells, tabs, and sheets. It allows you to download productivity reports as excel or csv files.
What comes to mind when you hear ”remote work”? People sitting at a computer in their jammies? A stay-at-home parent performing phone calls? Let’s explain remote work!
Employees who work six-hour workdays are just as productive as those who spend eight or more hours in the office.